Privacy Policy – EN

INTRODUCTION
RACHITA S.R.L., with registered office in Sat Vișeu De Jos, Str. Principală 742, Maramureș, registered with the Trade Register under no. J24/1274/1991 and with CUI 2222046 respects the confidentiality of the personal data of its users and clients. This Privacy Policy explains how we collect, use and protect your data in accordance with Regulation (EU) 2016/679 (GDPR).
By using our website and providing personal data, you agree to the terms of this policy.
THE DATA WE COLLECT
We may collect the following categories of personal data:
2.1 Data provided directly by you

Identification data: name, surname
Contact data: telephone, e-mail, address
Billing and payment data: billing address, CNP/CUI, bank account
Order details: specifications of the products ordered
2.2. Automatically collected data
IP address and device information
Browsing history on our website
Cookies and similar technologies

3. PURPOSES OF DATA PROCESSING

We use your data for:
Processing orders and delivering products
Invoicing and collecting payments
Customer support and order communications
Improving services and user experience on the website
Compliance with legal and tax obligations

4. LEGAL BASIS FOR DATA PROCESSING
We process personal data on the following legal grounds:

Performance of a contract (for order processing)
Legal obligations (invoicing, archiving)
Legitimate interest (to improve services)
Consent (for marketing communications, where applicable)

5. TO WHOM WE DISCLOSE PERSONAL DATA
We do not sell or distribute your data to third parties except where necessary:

To service providers (e.g. courier companies, payment processors, accountants)
Public authorities (when required by law)
Contractual partners, only if necessary for order processing
All our partners comply with GDPR standards.

DURATION OF DATA STORAGE
We keep personal data only for as long as it is necessary for the purposes mentioned:

Order data – minimum 5 years (in accordance with tax legislation)
Marketing contact data – until withdrawal of consent
Browsing data – as per cookie policy

7. DATA SECURITY
We take technical and organizational measures to protect data against unauthorized access, loss or theft, including:
Encryption of sensitive data
Restricted access to authorized employees only
Secure servers and SSL certificates

8. YOUR RIGHTS
Under GDPR, you have the following rights:
Right of access – to know what data is being processed about you
Right to rectification – to request that inaccurate data be corrected
The right to erasure (‘right to be forgotten’) – to request erasure of data under certain conditions
Right to restriction – to limit the processing of your data
Right to portability – to receive your data in a usable format
Right to object – to object to the use of your data for marketing purposes
Right to complain – to the ANSPDCP if you believe your rights have been violated
To exercise these rights, you can contact us at [contact email].

COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies to enhance the user experience. You can manage cookie preferences in your browser settings.
CONTACT
For any questions or requests related to personal data, you can contact us at:
📧 E-mail:
📞 Phone: 40 729 330 990 (RO)
🏢 Address: Sat Vișeu De Jos, Str. Principală 742, Maramureș