RACHITA S.R.L.
Last updated: 29.01.2025

1. INTRODUCTION

RACHITA S.R.L., headquartered in Sat Vișeu De Jos, Str. Principală 742, Maramureș, registered with the Trade Register under no. J24/1274/1991 and having the VAT number 2222046, respects the privacy of its users’ and clients’ personal data. This Privacy Policy explains how we collect, use, and protect your data in accordance with Regulation (EU) 2016/679 (GDPR).
By using our website and providing your personal data, you agree to the terms of this policy.

2. DATA WE COLLECT

We may collect the following categories of personal data:

2.1. Data you provide directly

• Identification data: first name, last name
• Contact data: phone number, email, address
• Billing and payment data: billing address, personal identification number/VAT number, bank account
• Order details: specifications of the ordered products

2.2. Data collected automatically

• IP address and device information
• Browsing history on our website
• Cookies and similar technologies

3. PURPOSES OF DATA PROCESSING

We use your data for:

• Processing orders and delivering products
• Invoicing and payment collection
• Customer support and order-related communications
• Improving services and user experience on the website
• Fulfilling legal and fiscal obligations

4. LEGAL BASIS FOR DATA PROCESSING

We process personal data based on the following legal grounds:

• Contract performance (for processing orders)
• Legal obligations (invoicing, archiving)
• Legitimate interest (to improve our services)
• Consent (for marketing communications, where applicable)

5. DISCLOSURE OF PERSONAL DATA

We do not sell or share your data with third parties, except where necessary:

• Service providers (e.g., courier companies, payment processors, accountants)
• Public authorities (when required by law)
• Contractual partners, only if necessary for processing orders
  All our partners comply with GDPR standards.

6. DATA RETENTION PERIOD

We store personal data only as long as necessary for the mentioned purposes:

• Order-related data – minimum 5 years (according to fiscal legislation)
• Contact data for marketing – until consent is withdrawn
• Browsing data – in accordance with the cookie policy

7. DATA SECURITY

We implement technical and organizational measures to protect data against unauthorized access, loss, or theft, including:

• Encryption of sensitive data
• Access limited to authorized employees only
• Secure servers and SSL certificates

8. YOUR RIGHTS

Under GDPR, you have the following rights:

• Right of access – to know what data we process about you
• Right to rectification – to request correction of inaccurate data
• Right to erasure (“right to be forgotten”) – to request deletion of data under certain conditions
• Right to restriction – to limit data processing
• Right to data portability – to receive your data in a usable format
• Right to object – to oppose the use of data for marketing purposes
• Right to lodge a complaint – with ANSPDCP if you believe your rights have been violated
  To exercise these rights, you can contact us at [contact email].

9. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies to enhance the user experience. You can manage cookie preferences from your browser settings.

10. CONTACT

For any questions or requests regarding personal data, you can contact us at:
📧 Email:
📞 Phone: +40 729 330 990 (RO)
🏢 Address: Sat Vișeu De Jos, Str. Principală 742, Maramureș